Before you sign in: quick checklist
- Confirm the URL in your browser is the official Bitget domain and uses HTTPS.
- Avoid public Wi-Fi if possible; use a trusted network or a VPN you control.
- Have your 2FA device ready (Google Authenticator, Authy, or hardware key).
Step-by-step login (desktop & mobile)
Open Bitget in your browser or launch the official app. Enter your registered email or phone number and password. If you enabled two-factor authentication (strongly recommended), you will be prompted to enter the 6-digit code. After that, expect a brief security check or device recognition step if it’s a new device.
Two-factor authentication & extra protection
Two-factor authentication is the simplest step that materially increases safety. Use an app-based TOTP (time-based one-time password) like Google Authenticator or Authy. For the highest security, enable withdrawal whitelist and consider a hardware security key (FIDO2) if you store meaningful assets.
Common login issues and fixes
Forgot password: Use the password reset link; expect to verify ownership via email or SMS. If you do not receive the reset link, check spam/junk folders and confirm you entered the correct email.
2FA lost: If you lost your authenticator device, follow Bitget's account recovery process — this will involve identity verification. Keep recovery codes somewhere safe to skip long recovery flows.
Login blocked or unusual activity: Bitget may temporarily lock access for suspicious sign-in attempts. Contact support through official channels and share the requested verification details — avoid sharing passwords or 2FA codes with anyone, including support via chat.
Practical tips to stay safe every day
- Use a unique, high-entropy password and a password manager to store it.
- Enable 2FA and keep a secure backup of recovery codes offline.
- Review active sessions and authorized apps; revoke anything unfamiliar.
- Enable login alerts and email verification for withdrawals when available.